Followers are not income
Many businesses pay for social media and get nice posts, more followers and no new customers. The problem is usually not the content. It is the missing link between content and sales.
What a social media agency should actually do
1. Start with your offer and buyer. Who buys, why, and what stops them. Content should answer those questions.
2. Plan content in pillars. For example: proof (results, case studies, reviews), education (how it works, what it costs), and brand (team, process, values). Each pillar has a job.
3. Use paid social to reach buyers, not just fans. Organic reach is limited. Meta, LinkedIn and TikTok ads put your best content in front of the right people and can be optimised for leads or purchases.
4. Make it easy to buy. Clear calls to action, fast landing pages, WhatsApp or DM replies within minutes.
5. Track revenue, not likes. Pixel and conversion tracking, UTM links and CRM data show which posts and campaigns bring enquiries and sales.
- 1Start with your offer and buyer
- 2Plan content in pillars
- 3Use paid social to reach buyers
- 4Make it easy to buy
- 5Track revenue, not likes
Which platforms
- Instagram and Facebook: strong for local services, e-commerce, clinics, hospitality.
- LinkedIn: strong for B2B, professional and industrial services. For one industrial client we grew a niche LinkedIn audience from 196 to around 1,300 followers over three years.
- TikTok: strong for consumer products and younger audiences.
Pick two platforms you can do well rather than five you do badly.
What to expect month by month
- Month 1: offer, audience, tracking and content plan. First campaigns live.
- Months 2 to 3: testing creative and audiences, cutting what does not convert.
- Month 4 onwards: scaling what brings enquiries and sales.
How to measure a social media agency
- Cost per lead or cost per purchase
- Number of qualified enquiries and booked calls
- Revenue attributed to social
- Reply time to messages
How OUNTERNET helps
We combine content, video and product content and paid social with tracking, measured on enquiries and sales. Apply for a call.
Frequently asked questions
How long does social media marketing take to bring sales?
Paid campaigns can bring enquiries within weeks. Organic content builds over months.
Do I need paid ads on social media?
For most businesses, yes. Organic reach alone rarely brings enough buyers.
What should a social media agency report?
Leads, sales and cost per result first. Reach and engagement second.
